The instance is offline.

[WANG HONG BAO]

Please check again in a few minutes.

I am unable to start my developer instance kindly help me on this issue

Thank you in advance

#Personal Developer Instance #Upgrades and Patches #User Interface (UI) 

[Allen Andreas · Accepted solution]

Hello,

Is this a new developer instance or have you had it for awhile? If for awhile, then ServiceNow reclaimed PDIs that were in an old data center as they have moved everything to a different infrastructure. This means that your instance is essentially gone and you'll need to release and obtain a new one which will give you one within the correct infrastructure.

[Allen Andreas · Accepted solution]

Hello,

Is this a new developer instance or have you had it for awhile? If for awhile, then ServiceNow reclaimed PDIs that were in an old data center as they have moved everything to a different infrastructure. This means that your instance is essentially gone and you'll need to release and obtain a new one which will give you one within the correct infrastructure.

[WANG HONG BAO · Accepted solution]

Thank you very much for your answer. After waiting for about 2 hours, my instance automatically resumed and can now be successfully awakened