The new Phone Number Field type "Phone Number (E164)"

[David Yearsley]

In a custom Application, need to add a phone number field. In the past we could just select type of Phone Number and it would parse our phone number the way it was needed. With the new type Phone Number (E164) you have to select the Country first. For some reason they didn't build in a way to set a default Country. 99.99% of all of our phone numbers come from one country code. Looking for a way to make things easier for our users.

Is there a way to set up a script to change the Country Code? (I have been unable to find anyway to address the country part of the field.)

I found that you can remove the Territory by adding pn_display_territory_selector   to the field attributes, but then it is stuck in other. I would like to have it set to our Territory code and be hidden so they can just enter the phone numbers as 10 digits. Can this be done?

In the end anything that would allow the user to enter 10 digits XXXXXXXXXX and have it change to (XXX) XXX-XXXX (Territory = North America) with out having to select the Territory?

It would be really nice if we could specify a default Territory Code.

Thanks

[Michael Ritchie]

The phone territory is set from the user's location record. Have you set the phone territory on all the location records?   If not you can write a script to set this to North America for most of your locations and this should address the issue.

[David Yearsley · Accepted solution]

This will have to be looked at later. Not needed currently.