the order is as per OOB still the flow is appearing like this

Sumisngh29
Tera Contributor

Please refer the image attached

 

4 REPLIES 4

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Did you verify the order of the state choices, or did you verify the order of the process formatter? Seeing your image, you most likely did not verify the order of the process formatter.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Mark Roethof
Tera Patron
Tera Patron

Just as example, which should help you:

MarkRoethof_0-1706616582797.png

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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Anil Lande
Kilo Patron

Hi Check below links to correct your configurations:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0677284

 

https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/change-management/ta...

 

Make sure to add correct order values.

 

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Thanks
Anil Lande

Thanks Anil for the response , But the order is fine