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08-04-2020 05:52 AM
Hi Team,
I created a flow designer that is creating Request and RITM fine here.
But its not Creating the Catalog Task in RITM i'm getting Error as 'The requested flow operation was prohibited by security rules'
Please have a look at the attachment for the error.
Solved! Go to Solution.
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08-04-2020 05:56 AM
Hi,
Please have a look at this
https://hi.service-now.com/kb_view.do?sysparm_article=KB0754165
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

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01-01-2024 10:21 PM
Hi @yoli1 ,
its all about the access, Please verify users who initiates this flow trigger have access to update comments and close the record(ACLs) if yes you can change.
if not you can create new flow/BR just to copy the comments as users and you can keep existing flow as sys admin for closing the record.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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01-02-2025 10:03 AM
This worked for me
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3 weeks ago
Admin tolong selesaikan masalah ini
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yesterday
GO to Flow Properties, Advanced-> Run AS-> system User.
This should solve the issue.