The requested flow operation was prohibited by security rules- ERROR in Flow Designer

Balaraju K B
Tera Expert

Hi Team,

I created a flow designer that is creating Request and RITM fine here.

But its not Creating the Catalog Task in RITM i'm getting Error as 'The requested flow operation was prohibited by security rules'

Please have a look at the attachment for the error.

 

1 ACCEPTED SOLUTION

Hemanth M1
Giga Sage
Giga Sage

Hi,

Please have a look at this 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0754165

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

View solution in original post

8 REPLIES 8

Hi @yoli1 ,

 

its all about the access, Please verify users who initiates this flow trigger have access to update comments and close the record(ACLs) if yes you can change.

 

if not you can create new flow/BR just to copy the comments as users and you can keep existing flow as sys admin for closing the record.

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

This worked for me

ShopeeS
Kilo Contributor

Admin tolong selesaikan masalah ini 

Gagandeep3
Tera Contributor

GO to Flow Properties, Advanced-> Run AS-> system User.
This should solve the issue.