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The survey is not working in Virtual Agent Enhanced Chat, but it works in the Standard Chat experien

SaadK
Tera Expert

‎08-19-2025 05:29 AM

We are using OOTB survey and survey topic, The survey is not working in Virtual Agent Enhanced Chat, but it works in the Standard Chat experience. refer the screen shot

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SaadK
Tera Expert

‎08-19-2025 05:30 AM

SaadK_0-1755606632355.png

SaadK_1-1755606640296.png

 

 

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AidanM
Tera Contributor

a week ago

Having the same issue, YP7 Now Assist for IT Service Management (ITSM) to 11.1.4

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