The Zabbix integration API is opening two or sometimes three incidents, with only 1 Zabbix event occ

Patrick Rajao
Giga Expert

Hello, we have had integration with Zabbix for a long time.
We haven't changed anything, and neither have they.
It was working, but in May it starts to double and we don't know why.
The integration inserts incidents into our instance, but also makes other integrations (like email, for example), and for these others it only sends once, but for ServiceNow, despite Zabbix triggering only 1 event, it is opening 2 or 3 incidents.

5 REPLIES 5

Hi @Ravi Chandra_K 

We've already checked.

TKS and Regards.