There is a Javascript error in your browser console

dvelloriy
Kilo Sage

Hello team,

I am getting an error "There is a Javascript error in your browser console" when i open the portal.

I checked the browser console and it shows below error messages.

Can someone please advise here?

dvelloriy_0-1717596276401.png

 

2 REPLIES 2

Sandeep Rajput
Tera Patron
Tera Patron

@dvelloriy Have you started encountering these errors post Washington upgrade? if yes then this might be an issue which cropped up during upgrade. If this is the case then raise a support case with ServiceNow support and take their help in addressing it.

Amitoj Wadhera
Kilo Sage

Hi @dvelloriy ,

 

Please check your client scripts for this:

You may be using some methods which are not supported on Service Portal. 

 

If you find my response helpful, please consider marking it as the 'Accepted Solution' and giving it a 'Helpful' rating. Your feedback not only supports the community but also encourages me to continue providing valuable assistance.

 

Thanks,

Amitoj Wadhera