There was an error executing the flow:Internal Server Error

[AmritaT]

I have created a flow for Ansible integration. This is a big flow with lots of other activities. One of the actions is for Ansible integration where I'm getting this error, given below, when I try to test it.

Not sure how to go about debugging this error. Please advice.

[Stephen Sturde]

Hi Amrita,

Are you seeing anything drop out to the system log or web console? That's where I would start. Once you can find more detail on the error, you have a better chance of determining the source and root cause. 

Also, are you able to test individual steps in the flow? With such a large flow, it may be a challenge to narrow down without going through the whole chain step by step.

[AmritaT]

Hi Stephen,

This is what I get along with the error message.

Not sure where to start the debugging? I am new to flow designer. Thanks!

[Stephen Sturde]

Hi Amrita,

Here is a great KB article on how to debug for this error. I recommend following these steps.

The likelihood is that the error is referential, meaning a record being selected is not available, or otherwise erroneous. One way to troubleshoot could be to create a new flow and add identical steps one by one until you run into the error again. Then you'll know exactly where to target your efforts. You can also divide your flow into subflows to isolate unique components.

[AmritaT]

Thanks Stephen. Will try it and let you know.