Hi,
You need to Navigate to Scripted Rest Api's module and define a new Service say as Update RITM and fill in the Scripted Rest form. Once you save the form you need to define the Resources where you can define the required HTTP method say you can use "PUT" in your scenario to update and write a script as below:
Script:
(function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {
var remote_number = request.u_number1; Number coming as input from Source Application
//gs.log('Remote Number is' + remote_number);
var gr = new GlideRecord('sc_req_item');
gr.addQuery('u_rest_request', remote_number);
gr.query();
if(gr.next()) {
gr.short_description = request.short_description;
gr.update();
return {'Status' : 'The Request created is:' + gr.u_rest_request};
}
else{
return {'Status' : 'The request is not created'};
}
})(request, response);
Hope this helps.mark the answer as correct/helpful based on impact.
Regards,
Shloke
Hope this helps. Please mark the answer as correct/helpful based on impact.
Regards,
Shloke
