Ticket Fields widget RITM number wrapping

orlando3
Tera Expert

How can i prevent the RITM number from wrapping in the widget? I have tried
white-space: nowrap, pre-line, etc.
text-wrap: pretty;

Would someone be able to point me in the right direction, i inspected the page as well and attached what i saw in and around the RITM number.

 

orlando3_0-1738081547937.png

orlando3_1-1738081578677.png

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@orlando3 

this is for which widget? is it behaving the same for other tickets such as Case or Incident?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

It is the Ticket fields widget for requests. It was only brought to my attention for the requests. Have not seen it occur for incidents but I would need to check before 100% ruling it out as well