Ticket numbers not getting generated in order

sanvi
Tera Expert

Hi,

I have created a custom application, but the application numbers are not getting generated in order like the below mentioned screenshot.

find_real_file.png

Here as we can see that the numbering is kind of odd numbers this is not in serial order.

What may be the problem can anyone suggest.

11 REPLIES 11

Hi Mihir,


Yes the default value is the same as you have mentioned above in the screen shot.



And in the dictionary entry for the field the default value is :


find_real_file.png


akashsrm100
Kilo Guru

HI nivedita


Managing Record Numbering - ServiceNow Wiki   May help you better



Thanks


AKash