Timer activity in workflow - Trigger in GMT time zone irrespective of user's time zone

[saran raj]

Hi all,

I have a requirement using timer activity, where the workflow should trigger in GMT time zone when user selects time on form irrespective of the time zones. I used the default configuration of SNOW, but timer activity is working by default by GMT hours, but every time user should change the instance time zone to GMT and then submit the form. But this is creating a chaos. Is there any way to trigger the timer in GMT with irrespective of instance time zone for global users? Could someone please help me out?

Thanks,

Saran.

[Niklas Peterson]

Hi,

There is a time zone setting for the Timer activity.

Regards,
Niklas

[saran raj]

Hi @Niklas Peterson 

I have tried your suggestion, but timer gets triggered immediately for whatever time I select. Could you please help me out with this?

Thanks,

Saran.

[Niklas Peterson]

Hi,

Is the activity not honouring the duration at all?

Can you please provide some more details.

How do the users enter the time?

How have you configured the Timer activity?

Regards,
Niklas

[Community Alums]

Hi @Niklas Peterson 

Yes the activity is not honouring the duration at GMT hours. 

Users enter the time using variable in the form - Start date (date/Time - Type) 

I did not configure the timer activity. could you please guide on me this?

The requirement is to trigger timer activity at GMT time with irrespective of the time zones filled by users at different time zones.

Thank you,

Saran.