Hi,
How can I add the favorite icon to the result lists that comes after we search in ESC search bar.
Technically: - how can I add the favorite content icon to the result lists in faceted widgets?
The Favorite icon like in these above image,
I need it here in the below image.
I tried favorite content configurations - but couldn't understand how to link here.
Thanks in Advance.
#employee centre pro #ESC #ESCpro
@siva91 According to the product documentation https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-center/con...
Employees can see the favorites icon on the following types of pages or sections:
- Topic page
- Catalog page detail view
- Knowledge page detail view
- Cloned catalog page
- My applications page
- My applications widget
- Recommended for you widget.
Since the search page is not included in this list, hence you might not be able to configure this feature in Search page out of the box. However, you may choose to customise the widget to attain the desired functionality.
@siva91 According to the product documentation https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-center/con...
Employees can see the favorites icon on the following types of pages or sections:
- Topic page
- Catalog page detail view
- Knowledge page detail view
- Cloned catalog page
- My applications page
- My applications widget
- Recommended for you widget.
Since the search page is not included in this list, hence you might not be able to configure this feature in Search page out of the box. However, you may choose to customise the widget to attain the desired functionality.
