Hello Folks, In our instance, users are able see catalog items in ESC but not on Service Portal, on SP users can see categories but when click on category no catalog items are visible, and there are no user criteria that is restricting, if there is s...
I have a requirement that includes triggering a catalog task to a specific person, and once that task is closed, which could take hours or days, I need to send an email to an email address with a static message like "Maintenance in Building 1 Floor 2...
Hello! I have a problem with a Business Rule in Servicenow which is based on the sys_journal_field table (to prevent duplicate comments from happening).The problem is that when I impersonate a non-admin user and post a comment, the comment is posted ...
Hi everyone, I’m building a Search Input component in UI Builder that allows users to search for tasks. I’ve already created a Search Configuration that works, but I need help with the next step: Goal:When I type a case number in the search field and...
We have a request to copy localized Spanish Data from one translated text field into another translated text field. Our intent is to use a run script for this action so I would like to know what nomenclature I should be using in a script to allow th...
Currently when logged out of the instance, the user has a "Log in" Menu item displayed at the top right. I want this removed so they only use the available options on the landing page. Where is this being controlled? There is no specific menu item li...
Hi all -I'm following the ServiceNow Integration Guide for PagerDuty, but I receive the following message when I try to install the PagerDuty Platform for Real-Time Operations integration:"This application is unavailable on developer instances". The ...
Hello everyone i need to solve a defect about exporting records incidents who doesnt work in portal while the task export works, someone to help?
I tried to login into serviceNow library for ebook. I'm unable to remember my username and i'm unable to reset it .any leads would be appreciated and thanks in advance
ESC is routing to undesirable page after enable Nowassist on Virtual agent on dev - When I search for a suggested catalog item it routes me to /com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id= whereas in Prod iots correctly routing me to ...
Hello People, How to multi select choices in the below fields attached in Screenshot.I have almost 10+ choices in both these below fields i need to multi select the choices, guide me with any sort of solution. PFA screenshot:
Hey guys!I'm using a clone of OOTB widget "Data table from Instance Definition" and I need to improve that widget putting a search box. Everyone can help me with a Server script to do that? Thanks!
what is Ui Action and Ui Script in ServiceNow. please explain with a practical example.
Hi Friends,I’m trying to call the ServiceNow Table SOAP API (incident / problem) from Flow Designer using the SOAP step, and I’m stuck.What I’m trying to doUse Flow Designer → SOAP stepCall incident.do SOAP API (get operation)Then call problem.do SOA...
When I'm trying to participate the build agent challenge and build instance, I found that buil agent is not installed and I don't know the reason, so I can't now proceed with the challenge Please advise
