to auto populate the catalog item form directly from its respective RITM

[Sachin Gavhane]

Query from the customer is :

if ritm state changes to "closed cancelled" then there should be ability to resubmit the request.

So, I am planning to give an option to user to auto populate the catalog item form directly from its respective RITM

[Utpal Dutta]

Hi Sachin,

There is a problem with this requirement. You can't fill RITM variables to a new catalog request because each RITM can have different variables because every RITM can't be of same catalog item. So to even pass the variable values of RITM into the URL and then consuming it on catalog is difficult because you will never be able to pass the values as of changing variables per RITM.

However you can create a new RITM request from the existing RITM which is closed incomplete using UI action.

I hope you will understand. 

Thanks,

Utpal