To Help me in providing real time scenarios for after and async BR, client scripts, scheduled jobs.

[Sai 7]

Hi,

     Can anyone  Help me in providing  10 real-time scenarios for each of the after and async business rules, client scripts, reference qualifier, inbound and outbound email notifications, and scheduled jobs.

 Thanking you 

 Tarun

[Ratnakar7]

Hi @Sai 7 ,

Here are ten real-time scenarios for each of the after and async business rules, client scripts, reference qualifier, inbound and outbound email notifications, and scheduled jobs :

After Business Rules:

1. Automatically generate a task when a high-priority incident is opened.
2. Update the priority of an incident when it has been assigned to a specific group.
3. Notify the user when a task has been completed.
4. Update the status of a change request when it has been approved or rejected.
5. Notify the requester when a request has been fulfilled.
6. Auto-populate fields based on the values of other fields.
7. Log activity and update the status of an incident when a user comments on it.
8. Notify the user when an incident has been closed or resolved.
9. Update the status of a problem record when related incidents are resolved.
10. Notify the user when a task has been reassigned to a new user.

Async Business Rules:

1. Send an approval request to a manager when a new user is created.
2. Generate a task for a service request after it has been approved.
3. Notify the user when their password has been reset.
4. Log activity and update the status of a change request when it has been closed.
5. Update the status of a problem record when related incidents are resolved.
6. Notify the user when a scheduled maintenance window is approaching.
7. Automatically create a knowledge article when a certain type of incident is resolved.
8. Notify the user when a service request has been fulfilled.
9. Log activity and update the status of a task when it has been completed.
10. Notify the user when a change request has been approved or rejected.

Client Scripts:

1. Automatically populate a field based on the value of another field.
2. Prevent users from entering invalid data in a field.
3. Show/hide fields based on user roles.
4. Display a warning message when a user is about to delete a record.
5. Update the value of a field based on the value of another field.
6. Validate user input before a form is submitted.
7. Automatically populate a field based on the user's location.
8. Display a custom message when a user logs in to the system.
9. Set the value of a field to read-only based on user roles.
10. Automatically redirect a user to a specific page based on their role.

Reference Qualifiers:

1. Restrict the selection of an incident category based on the user's location.
2. Limit the available options for a field based on the user's role.
3. Filter the available options for a field based on the value of another field.
4. Restrict the selection of a user to only those who belong to a specific group.
5. Limit the available options for a field based on the user's department.
6. Filter the available options for a field based on the user's location.
7. Restrict the selection of an approval group based on the value of another field.
8. Limit the available options for a field based on the user's job title.
9. Filter the available options for a field based on the user's manager.
10. Restrict the selection of a CI based on the value of another field.

Inbound Email Notifications:

1. Automatically create an incident from an email sent to the IT helpdesk.
2. Notify the appropriate team when an email with a specific keyword is received.
3. Update the status of a change request when an email with the appropriate approval keyword is received.
4. Automatically create a task when an email from a specific sender is received.
5. Notify the user when their ticket has been escalated.
6. Update the priority of an incident when an email with the appropriate keyword 

   is received.

7.  Automatically create a knowledge article when an email with the appropriate keyword is received

8.  Notify the user when their password has been reset.

9.  Automatically create a request from an email sent to the HR department.

10.  Notify the user when their request has been fulfilled.

Outbound Email Notifications:

1. Notify the user when their password is about to expire.
2. Send a reminder email to a group when a task is overdue.
3. Notify the user when a change request has been approved or rejected.
4. Send an email to the requester when a service request has been fulfilled.
5. Notify the user when their incident has been closed or resolved.
6. Send a notification to the appropriate team when a high-priority incident is opened.
7. Remind the user to complete a mandatory training course.
8. Notify the user when their vacation request has been approved or rejected.
9. Send a reminder email to a group when a scheduled maintenance window is approaching.
10. Notify the user when their task has been reassigned to a new user.

Scheduled Jobs:

1. Clean up inactive user accounts every month.
2. Run a report on the number of incidents closed each week.
3. Automatically update the status of a change request when it is overdue.
4. Run a daily script to update the priority of high-impact incidents.
5. Archive closed records that are more than 6 months old.
6. Schedule routine maintenance tasks, such as database backups or software updates.
7. Automatically generate a report on the number of tickets opened each month.
8. Send a weekly summary of open incidents to the service desk manager.
9. Run a daily script to check for new security vulnerabilities and notify the appropriate team.
10. Schedule a monthly review of all active change requests to ensure they are still relevant.

If my response helps you to resolve the issue close the question by ✅Accepting solution and hit 👍thumb icon. From Correct answers others will get benefited in future.

Thanks,

Ratnakar

[Sai 7]

thanku  @ sai sravan for your quick response and the solution which you have provided.

[Sai 7]

thanks @Ratnakar7  for your quick response and the solution which you have provided.

[Sai 7]

Hi,Ratnakar@7  can you help me in providing 10 real-time scenarios for each of the glide records, glide user, glide aggregate, glide date time, and glide ajax APIs