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To notify end user and assigned to when sctask updated with additional comments

vamshi2
Tera Contributor

Hi Team,

 

i have requirement to only notify end user(requestor for) when sc task updated with additional comments by assigned to

 

and 

 

i have requirement to only notify assigned to when sc task updated with additional comments by end user(requestor for) 

 

note: in our instance when we update sc task with additional comments, it is updating the RITM additional comments

 

please advice

1 REPLY 1

Mark Manders
Mega Patron

https://www.servicenow.com/community/developer-forum/i-have-requirement-to-notify-end-user-and-assig...


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Mark