To restrict the Service Account to read only the tasks assigned to specific groups

DeepikaRT
Tera Contributor

We've created new service account, role and created ACL to grant read-only access to incident/problem/change/Requested item table.  Currently, the account can pull all records, but we need to restrict it to only pull tasks assigned to a specific group.

5 REPLIES 5

@DeepikaRT 

I already informed that using Table API you can't restrict.

You can inform customer to use the encoded query but what if they don't use.

So I suggested to use Scripted REST API.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader