To restrict the Service Account to read only the tasks assigned to specific groups
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08-07-2025 03:30 AM
We've created new service account, role and created ACL to grant read-only access to incident/problem/change/Requested item table. Currently, the account can pull all records, but we need to restrict it to only pull tasks assigned to a specific group.
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08-07-2025 10:11 PM
I already informed that using Table API you can't restrict.
You can inform customer to use the encoded query but what if they don't use.
So I suggested to use Scripted REST API.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader