Disable notification for VIP users

[Cent]

How to disable notifications for VIP users from requested catalog item?

[Ankur Bawiskar]

@Cent 

what do you mean by disable notifications?

please share exact business requirements with some screenshots.

[Cent]

I got notifications that is send when "event is triggered" as of now the notifications also send to VIP users, where will i put or the script to exclude VIP users from getting email notifications?

[Ankur Bawiskar]

@Cent 

in your notifications you can use condition that the recipient is not VIP user.

notification is on which table?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[KrushnakumaT]

Hi @Cent ,

This can be handled directly in the notification record without changing the event script. I’ve added a condition Requested for.VIP is false in the notification so that it only sends when the requested user is not marked as VIP. This ensures VIP users will no longer receive these notifications.

If this response helped, please mark it as the correct answer so it can help others as well.
Thank you!!