Hi @BoHyun Jung,
Yes, you can use toggle scripting on an Error Handler in ServiceNow. The toggle scripting feature allows you to enable or disable scripting for specific activities, including Error Handlers. Here’s how you can do it:
Navigate to the Flow Designer:
- Go to Flow Designer by typing Flow Designer in the application navigator and selecting it from the list.
Open Your Flow:
- Find and open the flow you want to add an Error Handler to.
Add an Error Handler:
- Click on the action or flow logic where you want to add the Error Handler.
- Click on the More options (three dots) and select Add Error Handler.
Toggle Scripting:
- In the Error Handler configuration, you will see an option to toggle scripting.
- Click on the Toggle Scripting button. This will switch the view from the standard interface to a script editor.
- Script:
(function execute(inputs, outputs) {
// Custom error handling logic
var errorMessage = 'An error occurred in the flow: ' + inputs.error.message;
gs.error(errorMessage);
// Optional: create a task or notify users
var gr = new GlideRecord('incident');
gr.initialize();
gr.short_description = 'Flow Error';
gr.description = errorMessage;
gr.insert();
})(inputs, outputs);
Save your changes and make sure the flow is activated for the changes to take effect.
Thank you, please make helpful if you accept the solution.
