Too many other error
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01-09-2025 06:17 PM
Hi Team ,
can any one please help me on this issue?
table :- csdm_app_services
only while updating 'tagged' based application service, while changing the name, only we getting this error , when we click on update button .
in the below image , i have just added 1 in the name , when i click on update button , throughing this error .
can anyone please provide me the solution for this .
please steps to fix this issue ,
if possible please provide screenshots for better understanding .

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01-09-2025 07:19 PM
Hello Please see these links in which they have resolved it -
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1113499
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01-09-2025 08:09 PM
Hi @Omkar Mone
it got not helped . and KB article is expried . any other solution please provide to me
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3 weeks ago
Hi nameisnani
I think I solved it.
cmdb_ci_service_auto (Service Instance) extend cmdb_ci_service (Business Service), which also mean that all the nice fields you added to BS will be added to SI.
On BS I had a few mandatory fields that we normally just fill out manually.
On SI you don't have access to fill out those fields and it doesn't make sence to fill they out on this class anyway. So I made a dictionary override on SI (= not to be mandatory) - and it worked 🙂
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3 weeks ago
I got the same error.
Tried to fill out all fields in "basic details" and added Business App, Offerings and Parent app. service.