Show Approvers in Request Item Workflow Stages Employee Center

[beccintech]

A client is wanting to see Approvers in the 'Request Item Workflow Stages' widget. I had seen a community post on enabling some system properties (glide.workflow.renderer...) but those didn't affect what is displayed. I still only see stages - it seems this is only for workflows / Service Portal, not items using Flow Designer / Employee Center.

Has anyone implemented something like this before and could point me in the right direction to get started? Thank you.

[Harish KM]

Where should the approvers need to be visible? you may need to check standard ticket module to add additional fields

[zynsn]

I am looking to do the same for Flow Designer/Employee Center. It doesn't seem possible with Flow. The Flow designer does not show the approvers. I have tried searching the community and have not come across an answer yet.

[Tushar Walveka2]

If you want the approver's name to be included in the tooltip of workflow stage,
Navigate to System Properties > Service Catalog and check the property - Show the current pending approver's name in the stage widget mouseover check box.

One you mark the above property to true .  You will see the approver name on portal as well on backend
ESC View:

Native UI View:

[harshchoudh]

Hi Tushar,

Thanks for your suggestion. I have checked the service catalog settings and it is ticked to yes only. Still I couldn't find approver's name in the workflow stage in employee center page. Do you have any other suggestion or alternative to get it done ? Do let me know. 

Thanks and Regards,

Harsh