Topic not visible on portal if specific catalog item is added

BijoyDeb
Tera Contributor

Hi All,

 

I am facing an issue with showing topic on portal

I created one new topic and added a record producer in connect content for it. But that topic won't show up on portal

But when I replaced that record producer with different one in connected content, that topic shows up.

Its clear that there is something with the record producer, but what that I am not sure

It is active, not in draft, nothing to do with available for. But still no luck

Has anyone faced similar issue before?

2 REPLIES 2

ViswaSunny
Tera Contributor

Please try adding the category and see if that works out? or else after adding connected content please try logout and login back

Not applicable

Hi @BijoyDeb ,

This is one of the examples of a connected content i have:

 

1. All -> Content Taxonomy -> Taxonomies 

SandeepDutta_0-1726755220871.png

2. Select and open “Employee” from list -> Go to the related list -> Child Topics - Select your topic and open 

SandeepDutta_1-1726755267610.png

 

3.  Now scroll down related list -> Click on Connected Content -> New (i have Opened the existing one):

SandeepDutta_2-1726755326651.png

4. Now see my Record Producer:

SandeepDutta_3-1726755518464.png

 

What could be the issue with your record procuser could be who has been mentioned under "Available For" and "Not Available for"

SandeepDutta_4-1726755577670.png

look at the user criteria i have for "Available for" :

SandeepDutta_5-1726755613548.png