Topic not visible on portal if specific catalog item is added
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09-19-2024 06:08 AM
Hi All,
I am facing an issue with showing topic on portal
I created one new topic and added a record producer in connect content for it. But that topic won't show up on portal
But when I replaced that record producer with different one in connected content, that topic shows up.
Its clear that there is something with the record producer, but what that I am not sure
It is active, not in draft, nothing to do with available for. But still no luck
Has anyone faced similar issue before?
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09-19-2024 07:15 AM
Please try adding the category and see if that works out? or else after adding connected content please try logout and login back
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09-19-2024 07:20 AM
Hi @BijoyDeb ,
This is one of the examples of a connected content i have:
1. All -> Content Taxonomy -> Taxonomies
2. Select and open “Employee” from list -> Go to the related list -> Child Topics - Select your topic and open
3. Now scroll down related list -> Click on Connected Content -> New (i have Opened the existing one):
4. Now see my Record Producer:
What could be the issue with your record procuser could be who has been mentioned under "Available For" and "Not Available for"
look at the user criteria i have for "Available for" :