Track incidents assigned to other groups from my group.

Insider
Giga Guru

I want to track/export data of incidents which were routed to other assignment groups from my group "A".

Please suggest

2 REPLIES 2

Ratnakar7
Mega Sage
Mega Sage

Hi @Insider ,

 

Please refer similar community thread https://www.servicenow.com/community/developer-forum/how-to-generate-reports-on-incidents-reassignme...

 

If my response was helpful in resolving the issue, please consider accepting it as a solution by clicking on the Accept solution button and giving it a thumbs up 👍. This will benefit others who may have a similar question in the future.

 

Thank you!

Ratnakar

Hello Ratnakar,

 

That was really helpful.

But, i actually want this report on case table. Just for reference i have used Incident table on the post.

Please help