Track incidents assigned to other groups from my group.
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05-15-2023 03:24 AM
I want to track/export data of incidents which were routed to other assignment groups from my group "A".
Please suggest
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05-15-2023 04:46 AM
Hi @Insider ,
Please refer similar community thread https://www.servicenow.com/community/developer-forum/how-to-generate-reports-on-incidents-reassignme...
If my response was helpful in resolving the issue, please consider accepting it as a solution by clicking on the ✅Accept solution button and giving it a thumbs up 👍. This will benefit others who may have a similar question in the future.
Thank you!
Ratnakar
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05-15-2023 05:11 AM
Hello Ratnakar,
That was really helpful.
But, i actually want this report on case table. Just for reference i have used Incident table on the post.
Please help