Transaction Number

krishnagopal_sn
Tera Contributor

Using transaction number on the syslog transaction table can we query all the logs associated with that transaction? 

2 REPLIES 2

Robbie
Kilo Patron
Kilo Patron

Hi @krishnagopal_sn,

 

Can you expand on what you're trying to achieve or understand here please?

ServiceNow doesn't provide a 'transaction number' per se as per the context of your question.

 

Every transaction is logged within the 'Transactions' log table (syslog_transaction) which provides you details of which resource (URL) is being accessed, the session, by who, the time etc etc

Each record or transaction within the Transactions Log has a unique record identifier, however, this identifier cannot be used to search other logs. 

I would however steer you to the 'Transactions' log (simply type 'Transactions' into the navigation menu) to understand what and who is accessing the system.

 

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Helpful.

 

Thanks, Robbie

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @krishnagopal_sn 

 

what you want to do with this. Transaction is something different, are you referring to sys_id?

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