Transaction Number
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02-14-2024 06:02 AM - edited 02-14-2024 06:31 AM
Using transaction number on the syslog transaction table can we query all the logs associated with that transaction?
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02-14-2024 06:16 AM
Hi @krishnagopal_sn,
Can you expand on what you're trying to achieve or understand here please?
ServiceNow doesn't provide a 'transaction number' per se as per the context of your question.
Every transaction is logged within the 'Transactions' log table (syslog_transaction) which provides you details of which resource (URL) is being accessed, the session, by who, the time etc etc
Each record or transaction within the Transactions Log has a unique record identifier, however, this identifier cannot be used to search other logs.
I would however steer you to the 'Transactions' log (simply type 'Transactions' into the navigation menu) to understand what and who is accessing the system.
To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Helpful.
Thanks, Robbie
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02-14-2024 06:18 AM
what you want to do with this. Transaction is something different, are you referring to sys_id?
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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