Transfer of certificates to personal Now Learning Account

[Chiranjeevi K]

Hi ,

All my mainline and micro certifications are under my Web assessor account created with my earlier organization , and Jan 2nd 2024 was my last day with the company, now I would like to transfer all my certificates to my personal account can anyone please help me the steps and procedure.

Appreciate your response & Thanks in advance !!

[chetanb]

@Chiranjeevi K Kindly raise a case with servicenow from now learning portal. They will assist you in certificate transfer.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Regards,

CB

[Tai Vu]

Hi @Chiranjeevi K 

You can change your email address in your account profile to your personal one. Let's have a look to the below post.

Change Email Address

Also check this KB below if your account has access to Now Support and Partner Portal (Q4 & Q5).

KB1002280 - ServiceNow ID Email Change - Frequently Asked Questions

Cheers,

Tai Vu

[AndersBGS]

Hi @Chiranjeevi K ,

You need to raise a case to ServiceNow through NowLearning and have their help of changing your account from a partner account to a personnel account.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Geetika3]

Hi Anderson,

I am not able to find a option to raise a case from my personal id.

can you please help.

Also if I will use the option of Update id in my now learning account if company id ..will that work for me??

would I be able to login to my personal email id with all certifications transferred

Thanks

Geetika