Transfer work notes from universal request to new record

[PLakin1]

I'm trying to track down how Universal Requests copy the comments to the new record so that I can add work notes as this was requested by my leadership.

It isn't handled by the UI actions for creating the new primary record, doesn't appear to be a business rule and I feel like I'm going down the rabbit hole though looking through the script includes.

Can anyone help? Thanks!

[PLakin1]

Well that's odd, work_notes is already part of the system properties file com.snc.universal_request.copy.attributes, but it definitely isn't copying them.

[PLakin1]

Nevermind, I forgot this is one of the system properties updated by the UR properties and I tried adding it there.

[Servicenow_12]

Hi @PLakin1 ,
May i know which property it is