Transform mapping - Load data - to load only newly added comments instead of whole thread, duplicate

[maneesh3]

Hi Team,

I am using Load data module to load records into Case table using excel sheet. For, additional comments it is always copying whole thread each and every time, and making data look more. Can it be possible to only copy newly added comments instead of adding always thread . Please help!

Thanks for support

[Ankur Bawiskar]

@maneesh3 

it all depends on what excel/csv you are using.

Share some more details around it.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[maneesh3]

Hi Ankur,

I am using .Xlsx ; microsoft excel worksheet and loading details like Short description, description , category , priority and additional comments.

Thanks

[maneesh3]

Hi Ankur,

Kindly help for above need.

Thank you!

[Abhit]

Hi @maneesh3 ,

Can you provide a sample file here.