Translated Text table inquiry

MattCoscos
Tera Contributor

Hi,

 

How do records in the translated text table inserted/updated?

 

Thanks,

Matt

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@MattCoscos 

admins can manually created/update records there.

Also records get created there as part of Localization framework when it's enabled and for catalog items

Translation of Service Catalog items 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi ankur,

 

is there a specific br that does this or any script that is doing this? My current issue is, when i put comment using a English user it works but when i use French it does not work. Someone from the community suggest to update the specific record in the translated text table for the field value to be updated but i am still asking the owner of the envi if i can tick the can update checkbox of the table. Before doing this, i am exploring what other areas i might missed or not considered to fix this issue