Hi Community,
We have recently started implementing the Service Portal but we are doing it for only 1 Service Catalog. The homepage directly takes the user to Catalog Home (sc_home) page. The issue I am facing is:
1. The Breadcrumb is partially translated at the Home Page:
But, when I click on any of the Categories, the Breadcrumb suddenly translates:
What could be causing this kind of irregularity..??
2. The 2nd issue is, when I click on a category and the Service requests appear, the windows have the SR names and short description translated but when I click on a SR window and the form appears, there the variables are translated but the SR Name and Short Description are not.
Thank You..!!
Hi Abhinav,
For 1st issue,
Type "Translated Texts" in the left navigation & open the link. To debug why the translation is suddenly appearing, copy the translated text & give it in the value field (Value=Catalogue de services) : For eg : You should be having similar entries like in the screenshot below, if not create these entries by selecting the page (Best way to select the document is by giving the sys_id of the element).
Do similar debugging for the second issue (Value=catalog name) & check if there are any translations. if not add it in the table
Hope this helps. Kindly let me know if it works or if you are still facing the issue
Hi,
go to sys_ui_message table and enter record for service catalog key...for languare you want like below
(please mark helpful/like/correct if it helps)
