Translating Breadcrumbs on Service Portal

a_anshu
Giga Expert

‎09-05-2017 08:36 AM

Hi Community,

We have recently started implementing the Service Portal but we are doing it for only 1 Service Catalog. The homepage directly takes the user to Catalog Home (sc_home) page. The issue I am facing is:

1. The Breadcrumb is partially translated at the Home Page:

find_real_file.png

But, when I click on any of the Categories, the Breadcrumb suddenly translates:

find_real_file.png

What could be causing this kind of irregularity..??

2. The 2nd issue is, when I click on a category and the Service requests appear, the windows have the SR names and short description translated but when I click on a SR window and the form appears, there the variables are translated but the SR Name and Short Description are not.

Thank You..!!

Preview file
4 KB
Preview file
5 KB
  • 4,548 Views
11 REPLIES 11

Prerana1
Kilo Guru
In response to savitha15

‎07-10-2020 12:42 AM

hello savitha,

 

did u get the solution for this, iam also facing the same issue.

 

Thanks,

Prerana

0 Helpfuls

manon5
Kilo Contributor

‎09-19-2018 05:53 AM

Same issue here.

At some places the translations work fine, other pages on the service portal do not.

I am starting to think this is a bug more than anything.

0 Helpfuls