Translating Catalog Label Variables

tahnalos
Kilo Sage

We are in the process of translating our Service Catalog to multiple languages and we have attempted to add several custom translations through the sys_translated_text table after the initial translations have been completed.

 

One thing we are noting is that while most fields are being translated, Catalog Variables of type Label are not.  We had set up the Translated text to point at both the Question Text and the Sys Name of the Variable, but the Label remains untranslated.

 

Does anyone know the exact confogiration to translate these Catalog Variable label fields?

5 REPLIES 5

This is a catalog variable, not a field with labels.  If there was functionality that could depict the labels I would have used that method, but I am only aware of the sys_translated_text table and how it works for Catalog Variables.