Translating Push Notifications with multiple recipients having different languages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-04-2025 06:11 AM
Hello, I have the following case:
I want to send push notifications to 2 or more recipients or to a group containing members with different preferred languages.
For example, I want to send a push notification to the caller and the opened_by of the incident when it has new comments. But the opened_by wants to receive it in French language and the caller wants to receive it in Spanish.
Is there a way I can achieve that without making multiple push notification records or using Business rules, events and email scripts altogether to achieve this functionality?
Something like the Translated Notifications (sys_translated_notification table) for Email Notifications?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-04-2025 06:24 AM
https://www.servicenow.com/community/sysadmin-forum/push-message-not-translating/m-p/2520597
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************