Translation error in My approvals in portal

[Arnab Dey1]

Hi Snow enthusiasts,

We have an issue probably with the language translation. We are using German language other than English. Take a user with German language selected. Steps to the issue: 

1. Go to portal >> Click on My To Dos or My Tasks : this brings all your pending approvals that are in requested state. See screenshot. We are talking about RITM approval tickets only.

2. Open one record from the To Dos list. You have the 'Reject' and 'Approval' button on the form.

3. Click on the 'Approve' or 'Reject' button. After approve is clicked we get the message: 'Sie haben diese Anforderung approved.' which is a translation of 'You have approved this request.' See screenshot.

Problem is in the German language info message where the whole sentence is translated to German except the last word 'approved'. We hope you already noticed that. 

Where can we change this so that the 'approved' word comes as 'genehmigt'. The final message in German should be:

'Sie haben diese Anforderung genehmigt.'

We checked a lot of script includes and business rules but this message is not there. I got things in the message table but I am not sure how to change this so that nothing else is affected. 

Many Thanks,

Arnab

[Niklas Peterson]

Hi,

Looks to me that it is using this for the translation

But it fails to translate the content which is dynamically exchanged for the {0}. which I guess can be approved or rejected. Do you have indiviual keys in the sys_ui_message table that translates approved and rejected to german? If not, try and add them.

Regards,
Niklas

[Arnab Dey1]

Thanks a lot in taking interest in our issue.

yes you are correct. Its using this key. We made changes in the msg and it appears. 

Yes we have individually added the approved word for translation but still no effect. See screenshot.

Thanks,

Arnab.

[Arnab Dey1]

Thanks a lot Niklas for taking interest in our issue. 

Yes it is using that same msg. When we make changes to the msg, it appears. 

And yes we have translation for individual approved and rejected words. See screenshot.

Thanks,

Arnab

[Arnab Dey1]

If anyone has any leads please let us know. 

Many Thanks,

Arnab