Translations for Hidden NG-Templates

[Alex Winkley]

Hi all,

I have a unique situation where I'm attempting to translate our Service Portal UI for a non-OOB language, so I have to set up all translations myself. I have been successful for the most part, however there are a few pieces of the portal that use ng-templates to load the HTML, and those ng-templates aren't always visible to us as admins so ServiceNow can protect their core code. I used i18n debugging to verify the translations I'm trying to load are UI Messages, but the issue is that unless I see the HTML itself, it can be very tedious to figure out the correct formatting for dynamic messages (for example, timestamps like "36 m ago" or "2 hours from now"). Does anyone have recommendations for the best way to figure out what the UI Message key values should be in these cases besides trial and error?

[Alex Winkley]

That's extremely helpful - thank you for the insight!

[-O-]

You're most welcome 🙂

[Alex Winkley]

Replying to the solution to give the context of how I ended up finding the translations.

ServiceNow has a few javascript libraries it loads in the platform which are accessible to all users. These libraries can be found at [your instance]/js_includes.js and [your instance]/js_includes_sp.js

I ended up finding the template (attachment_list.xml) and found the translation I was looking for (in this case the time that has past since an attachment was uploaded for the attachment widget). The format is as follows:

settings.strings = {
	ago: msgs['%d ago'],
	fromNow: msgs['%d from now'],
	justNow: msgs["just now"],
	seconds: msgs["less than a minute"],
	minute: msgs["about a minute"],
	minutes: msgs["%d minutes"],
	hour: msgs["about an hour"],
	hours: msgs["about %d hours"],
	day: msgs["a day"],
	days: msgs["%d days"],
	month: msgs["about a month"],
	months: msgs["%d months"],
	year: msgs["about a year"],
	years: msgs["%d years"],
	today: msgs["today"],
	wordSeparator: msgs["timeago_number_separator"],
	numbers: []
};