Tree Picker on Workspace

Marcos Castro
Tera Contributor

Hello, there!

I have been messing around the workspace feature as we will probably use it on our current project. The only problem I've found so far is that we use an field that has the tree_picker attribute. On the Legacy Workspace (aka Agent Workspace) it works as intended, but on the new Configurable Workspace the field shows as a normal reference field. There are some alternative to that attribute on the new Workspace? Since the tree picker is something essencial to our project, I'll be probably going with the Legacy Workspace, but I wanted to avoid that since it seems that things are moving towards the new Workspace with UI Builder.

Agent Workspace:

find_real_file.png

Configurable Workspace:

find_real_file.png

8 REPLIES 8

Lori22
Tera Contributor

Could you share what the solution is in Tokyo?  The tree picker is not displaying for us on the Assignment Group field in configurable workspace.  I checked the dictionary attributes and dictionary overrides, and it is showing as tree_picker=true.

Tree picker does not work at all in workspaces pre-Tokyo.
The fix is that they work again in Tokyo.


ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

Are we sure about that?

 

Vancouver Legacy view vs Workspace view

KushalT
Tera Contributor

Hello @Marcos Castro @The SN Nerd  It's not working in Washington release. Does anyone have any answer on this one?