Trigger a notification when an attachment is added to a Request

[EcFuhrmann]

I have built a workflow and in the workflow a step is for the requestor to respond to a notification with file attachments. Once the requestor responds to the email with attachments, i need a notification sent to assignment group that does the next step in the workflow. Once the group gets the email, they know to take action and perform next step. Any help would be appreciated.

Eric 

[Mark Manders]

You could do this in several ways. You could update the inbound action that is updating the record. If the email is coming from the requestor for this particular ticket, you trigger a new email to the assignment group. 

Or you create an event to be triggered when attachments are created by the requestor.

Or you create a flow to wait for an update from the requestor, validate if attachments are added and trigger a notification.