Trigger AI Agents with API

Vedavalli
Mega Sage

‎03-30-2025 03:34 PM

Hi

Can we trigger AI Agents via API?
If yes how we can?

Thanks in advance

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6 REPLIES 6

Dr Atul G- LNG
Tera Patron
In response to Vedavalli

‎03-31-2025 04:32 AM

In the flow, we can use API. 

 

Like: https://www.servicenow.com/community/developer-articles/outbound-rest-integration-using-flow-designe...

 

https://www.servicenow.com/docs/bundle/vancouver-build-workflows/page/administer/flow-designer/conce...

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Episode 34 - Rest Step & JSON Parser in ServiceNow IntegrationHub
Episode 34 - Rest Step & JSON Parser in ServiceNow IntegrationHub
servicenow.com/community/developer-articles/out...
In this video I show you how you use the JSON Parser when building a custom action to avoid scripting to get what you want from the response body. Link to Perspectium Webinar: https://www.perspectium.com/lp-witchdoctor-webinar/ Video Recorded in Quebec release
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warren_chan
ServiceNow Employee

‎04-21-2025 09:34 AM

Yes, you can invoke AI Agents via API, but the functionality is currently limited. We have the foundation and groundwork laid down with the March 2025 release, but your mileage may vary with what you can do with it. This will be augmented in the May 2025 release, and subsequent releases this year.

 

You can review the "sn_aia.AiAgentRuntimeUtil" script include.