Trigger an email using flow designer for a record producer

[ServiceNow Use6]

Hi,

Can we trigger an email with the data for the record producer using flow designer? If yes, please let me know how.

Regards

Suman P.

[Ankur Bawiskar]

@ServiceNow Use6 

You can have a flow configured on your record producer target table and then pick variables as well associated with that record.

where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[chiranjeevi thi]

Hi @ServiceNow Use6 .

1.Open Record Producer and get the table name from record producer form.

2.Create a new Notification here table name should be same as Record producer table name and send when is Triggered. add mapped fields on what it will contain section. you will get record producer data through mapped fields.

3.Create a flow designer and Trigger condition should be like this.

4.Add a send notification action in flow. Here table name should be same as Record producer table name. notification should be created one and activate the flow.

Testing:

Create a record through Record producer. check that notification in sys_email table.

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