Trigger catalog item

Basina Akash · ‎01-09-2024

Need to trigger second catalog item when first catalog item is requested by using flow design

Basina Akash · ‎01-09-2024

Sc_req_item table is not showing

Dr Atul G- LNG · ‎01-09-2024

Please provide some screen shot. Are you at right place and right flow / trigger you are using.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Anurag Tripathi · ‎01-09-2024

You can use the oob action for the same

Submit Catalog Item Request action (servicenow.com)

-Anurag

Dr Atul G- LNG · ‎01-09-2024

Hi @Basina Akash

https://youtu.be/uwyES7YB36g

My video will help you to guide end to end.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************