Trigger catalog items when a record got inserted in table

Rajkumar Bommal
Tera Contributor

HI 

I have created Two record producers for single table and Two catalog items.
-RP1 and CI1 has same variables and
-RP2 and CI2 has same variables.
when both rp1 and rp2 got submitted (u_applicant is same ) then trigger two catalog items with same values entered in record producers.
**Here submit two catalog items under same request

8 REPLIES 8

Rajkumar Bommal
Tera Contributor

Table is having Type field choices are (RP1 and RP2)
if record got inserted using RP1 then type in table is RP1
same for RP2 then type is RP2
if these two records got inserted with same applicant then trigger catalog items with same request

 

SumanthDosapati
Mega Sage
Mega Sage

@Rajkumar Bommal 

You can use flow designer.

You have 'Submit a catalog item' action in flow. Use this and submit the catalog item.

Trigger this flow when record inserted and give your condition.

SumanthDosapati_0-1747639175567.png

 

 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

Ankur Bawiskar
Tera Patron
Tera Patron

@Rajkumar Bommal 

you can use Flow Designer "Submit Catalog Item Request" flow action

what did you start with and where are you stuck?

You can determine the field value and Submit the item accordingly

Submit Catalog Item Request action 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar 
i have used Flow designer and trigger=Record inserted
having confusion with conditions
we need to search two records in table with same applicant and director
this is where am struck