Trigger catalog items when a record got inserted in table
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ā05-18-2025 11:55 PM
HI
I have created Two record producers for single table and Two catalog items.
-RP1 and CI1 has same variables and
-RP2 and CI2 has same variables.
when both rp1 and rp2 got submitted (u_applicant is same ) then trigger two catalog items with same values entered in record producers.
**Here submit two catalog items under same request
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ā05-19-2025 12:17 AM
Table is having Type field choices are (RP1 and RP2)
if record got inserted using RP1 then type in table is RP1
same for RP2 then type is RP2
if these two records got inserted with same applicant then trigger catalog items with same request

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ā05-19-2025 12:19 AM
You can use flow designer.
You have 'Submit a catalog item' action in flow. Use this and submit the catalog item.
Trigger this flow when record inserted and give your condition.
Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth
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ā05-19-2025 12:28 AM
you can use Flow Designer "Submit Catalog Item Request" flow action
what did you start with and where are you stuck?
You can determine the field value and Submit the item accordingly
Submit Catalog Item Request action
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā05-19-2025 12:37 AM
@Ankur Bawiskar
i have used Flow designer and trigger=Record inserted
having confusion with conditions
we need to search two records in table with same applicant and director
this is where am struck