Trigger P1 and P2 Notifications to Assignment Group for Incidents

[SNOW46]

Hi All,

I want to configure some Incident Notifications for the P1 and P2 Incidents. Whenever there is P1 and P2 Incidents created notification will be triggered to the Assignment Group so the whole team will get notified in order to avoid the Response SLA Breach.

Can anyone help me on what all conditions I need to define and configure the notification.

Thanks in Advance

[Kunal Varkhede]

Hi Snow@User,

If you get your issue resolve then close the thread by marking Correct answer so that this will be available to others.

Thanks,

Kunal