Trigger workflow using a condition

[kavyas]

Hi,

I want to trigger a workflow when an incident is created. I've tried to use if condition in the workflow as follows:

function ifScript() {

          if (previous.incident_state ==0 && current.incident_state==1) {

                return 'yes';

          }

        return 'no';

    }

Instead of having an if condition, I need to trigger the workflow when this condition is met.

Do I need to have a business rule to do such, else do we have any other option. Kindly suggest me the best approach to do it

Thank You.

[Chuck Tomasi]

Hi Kavya,

Where are you trying to script that? Why not use the condition build in the workflow properties? It requires no script.

[Gurpreet07]

previous will not be available when incident is inserted. Below should work.

function ifScript() {

if(current.incident_state==1) {

                return 'yes';

          }

        return 'no';

    }