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Trouble getting PDI - no password displayed and instance not waking up

_lt20
Tera Contributor

I am having some issues getting into my PDI. I requested a new instance, it doesn't show me my password, and right after that it will go to hibernating state and won't wake up. I could release and request a new instance but password is still not showing. Can someone help me with this please?

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16 REPLIES 16

Hi click on manage password

HarishBainsla_0-1709187042845.png

and then do below step

HarishBainsla_1-1709187069075.png

 

The options are not available for me to click on 😞

_lt20_0-1709187192357.png

 

Click on wake instance... and wait for sometime .. 


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It's showing this straight away... I tried..

_lt20_0-1709187378718.png

 

@_lt20 ,

 

I can understand... Please wait for the backend process to get finished for your instace... generally they take a lot of time... 

 

you can appricate this reply by a HELPFUL or CORRECT if i addressed your concern today...

 


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

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