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Trouble getting PDI - no password displayed and instance not waking up

_lt20
Tera Contributor

I am having some issues getting into my PDI. I requested a new instance, it doesn't show me my password, and right after that it will go to hibernating state and won't wake up. I could release and request a new instance but password is still not showing. Can someone help me with this please?

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16 REPLIES 16

SOLVED > ServiceNow PDI issue ! 


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LinkedIn - Lets Connect

Hi release the instance option is there

Yes, it will give me a new instance with the password **** like the pic. I can go to my instance but it requires me to reset password

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Harish Bainsla
Kilo Patron
Kilo Patron

Hi i have seen lots of people face this issue its better to release instance and request new one

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I did try creating a new instance, but it doesn't provide me a proper password, I cant log in 

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