True/false field displays 1/0 instead of true/false

[Csaba B_rsics]

Hi! 

I have a True/False field on one of my form and my problem is, every time I change the field to either true or false it displays 0 or 1 instead. In the XML view I can see the true and false value but on the form and list it displays 1 or 0.

Anyone has ever encountered with this problem? I checked all the BRs and CS and UI policies there are no rules for that field.

[Dr Atul G- LNG]

Hi @Csaba B_rsics 

Look like you configuration is wrong 😞

Please check OOTB 

like

[Servicenow34]

Hello @Csaba B_rsics 

can you share the dictionary record of this field ?

Thank you!

[Csaba B_rsics]

Hi @Servicenow34 !

[Servicenow34]

Hi @Csaba B_rsics 

Can you try by changing the choices value as 0 and 1 instead of true and false?

Kindly mark helpful/accepted if assists.

Thank you!

[Maddysunil]

@Csaba B_rsics 

you can configure the dictionary entry for your field to provide display values.

• Navigate to "Dictionary" in ServiceNow.
• Find and open the record for your True/False field.
• Look for the "Display Values" related list.
• Add two entries: one for "True" with a value of 1 and another for "False" with a value of 0.

After making these changes, when you view the field in the form or list, it should display "True" or "False" instead of 1 or 0.

If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful."