Trying to generate a Link Response in virtual agent

snow34
Tera Contributor

Hi Team i am trying to generate a link response in virtual .

 

1. From text response i am getting the user input.

2. I am looking up in cmdb_ci_service_auto table

3. I am trying to generate a link for that particular record 

 

Please refer below flow of virtual agent 

snow34_0-1717529016173.png

Display Link Response

snow34_1-1717529056087.png

Whatever the user will give the input in text response for that response the link should be generated.

 

 

It's urgent!

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