Trying to get user via URL parm and getting "undefined"

[Jason Stephens]

I'm trying to use the "catalog" example from this post  https://community.servicenow.com/community?id=community_blog&sys_id=596dea29dbd0dbc01dcaf3231f96190b - exactly as it is - I need to grab the user sys id from a sysparm_user parameter I'm passing in a URL.  The only change to the example code is the variable name.  I am getting "undefined" for the user parm and I have no idea why.  I added code to grab the sys id of the cat item and it works.  Seems like a fairly simple script but I'm having no luck with it.  Thanks for any help!

URL - .....com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=e053fdc81b4285100eb20fa2cd4bcbe2&sysparm_user=b0e43ebf1b0081100eb20fa2cd4bcb0f

Works - var id = getParameterValue('sysparm_id');

alert("sysparm_id is " + id); //returns sys id of cat item
   

Does not work - var user = getParameterValue('sysparm_user');

alert("sysparm_user is " + user); //returns "undefined"

[seanphelan]

Use a different var then user.  user might be a reserved word in ServiceNow

[Jason Stephens]

Good thought, but same result...

[Jason Stephens]

Good thought, but same result...

[Jason Stephens · Accepted solution]

Solution!

I needed to use "%26" between parms instead of just the "&"

RIGHT - servicecatalog_cat_item_view.do?sysparm_id=e053fdc81b4285100eb20fa2cd4bcbe2%26

sysparm_user=b0e43ebf1b0081100eb20fa2cd4bcb0f

WRONG - servicecatalog_cat_item_view.do?sysparm_id=e053fdc81b4285100eb20fa2cd4bcbe2&sysparm_user=b0e43ebf1b0081100eb20fa2cd4bcb0f