Trying to integrate with SAP - Need Certificate

[akhil19]

Hi,

I am trying to integrate with SAP Transport but we need to install the certificate from ServiceNow for the connection to work.

I tried to download the SN certificate from the browser but it comes up as untrusted.

Does anybody know the place from where we should be downloading it ?

Thank

[Jace Benson]

So yea, Entrust requires the distinguished name of the machine doing said MUTUAL Soap calls.   So that was really the reason we ended up using the midserver in this new way.

We wrote a Powershell script that actually sends the soap message instead of using Servicenow's soap set up.

We then handle the response via teh ecc queue.   It's a mess, but, we have total control of receiving and sending soap messages.

[Sreeja Gattu]

Hi Akilesh,

I am trying to integrate with Remedy and they need SSL Certificate to consume our Web Service.

Can you please tell me from where you have downloaded the Certificate.

Thanks

Sreeja

[tony_barratt]

Hi Akileah,

What cert do you need?

Perhaps you just need the ServiceNow cert for server auth and SSL so as to carry out inbound, to the instance, SOAP.

SSL Certificate Information - ServiceNow Wiki

If you have mutual authentication in mind then ServiceNow does not yet support inbound, to the instance, mutual authentication for SOAP web services.

Best Regards

Tony

[akhil19]

Thanks Tony. I got it sorted out !!

[tony_barratt]

Hi Akhilesh,

Thanks for getting back to the Community.

Consider sharing the solution or   marking the question as answered or marking replies as helpful as appropriate.

Best Regards

Tony